W Y R E D G L O B A L

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FAQ Category: Troubleshooting

Can’t send messages using the desired name?

Promotional SMS use 6-digit sender IDs. Only approved transactional messages can use names.

Test messages are getting delivered late?

Demo messages may be delayed due to shared channels. Paid plans use faster delivery routes.

Unable to send messages to DND numbers?

TRAI blocks promotional SMS to DND numbers, but transactional messages are allowed.